Terms of service
Plain-language terms for store owners using Restock Bell. Last updated: October 2026.
What Restock Bell does
Restock Bell adds a "Notify me when it's back" sign-up to sold-out products on your Square Online site and emails shoppers who signed up when you restock. Restock Bell is an independent app; it isn't made, sold or supported by Square.
Your responsibilities
- You must be authorized to connect the Square account you connect.
- Restock emails are sent in your store's name. Use them only to tell shoppers an item they asked about is back. They can't be used for promotions or newsletters, and you may not ask us for the shoppers' addresses.
- Keep your contact email accurate; shoppers' replies go there.
Plans and fees
- Free ($0): 25 shopper sign-ups per calendar month; Unlimited restock alert emails to those sign-ups; Small "via Restock Bell" line in alert emails.
- Starter ($9 / month): Unlimited shopper sign-ups; Unlimited restock alert emails; No "via Restock Bell" line in alert emails.
- Pro ($19 / month): Everything in Starter; Weekly demand report email; Custom sender name on alert emails.
- Paid plans are billed monthly in advance through Stripe and renew automatically until cancelled. Cancel any time from your dashboard; you keep the plan until the end of the paid period. No partial-month refunds.
- Our fees are separate from any fees you pay Square. We'll give at least 30 days' notice by email before changing prices.
Availability
We work hard to send alerts promptly, usually a few minutes after Square shows an item back in stock, but we can't guarantee every alert is delivered or timely (for example, if Square or email providers are unavailable). The service is provided "as is".
Ending
You can disconnect at any time from your dashboard or by revoking access in Square. When you do, we delete your store's data as described in our privacy page. We may suspend accounts that misuse the service.
Liability
To the extent the law allows, our total liability is limited to the fees you paid us in the 3 months before a claim.
Contact
[contact email address]